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The Works Council

Client: International Distribution Services Group

Need: The company had established a Works Council to improve employee involvement and advise management on employee issues. The HR manager asked us to help provide skills that would make the Works Council more effective.

Solution: Two sessions designed and delivered covering confidence building, communication styles, problem-solving and assertiveness.

Outcomes:

  • better team working within the Works Council

  • better communications between members and their colleagues reduced need for HR manager's time to explain decisions

  • greater sense among workforce of value of Works Council, leading to more co-operative working environment
  		 

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In their own words

“It was an amazing afternoon – phrases such as 'greatly increased in confidence', 'improved self-awareness', 'ability to understand change', 'development of coping skills' and 'improved self-esteem' were evident” -Jane Breeze, HR Manager, Opportunity Housing Trust

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